HOW TO RENT

RENTAL PROCESS

Rental Process

01
02
We require minimum of 50% advance payment upon confirmation to secure your reservation. The remaining 50% is due on the day of equipment pickup.
No reservation or guarantee of availability is made without advance payment, so prompt payment is advised.
We advise you to send photos of these original documents through WhatsApp before making the advance payment.
Otherwise, at the time of pickup If the documents are not valid or you don't follow the rules, your booking will be canceled without a refund.

Note: You can rent without reservation on a first-come, first-serve basis. Reservation is advised to ensure availability. Advance payment for reservation is non-refundable, and rental dates cannot be rescheduled.
03
04
After registering on our website, our team will generate your order and provide a demo of the equipment's condition.
You must check the camera, lenses, batteries, memory cards, and accessories to ensure they are in working order.
This check is your responsibility to avoid any issues during the rental period.
Reserved clients pay any balance before collecting equipment.
Walk-in clients pay 100% upfront. This ensures efficient service.
05

Rental Process

DOCUMENTATION

Documentation

Customers are required to submit three original ID proofs (one from each category) here as a security deposit

Category 1: Identity Proof

Aadhar (Latest Updated Original or Downloaded with QR Code)

Category 2: Local Address Proof (Hyderabad Residence)

For Own House Residents (Below any one having proper address)

Electricity Bill (Present Month) - or
Gas Bill (Present Month) - or
Water Bill (Present Month)

For Tenants

Provide above any of the utility bills in the owner's name and the present month's Internet connection invoice in your name that matches the address on your owner's bill.

Category 3: Security Proof

Vehicle RC (Chip based - Registered after 2018)
Passport (within validity)
Driving License (Chip based - Registered after 2015)

Note: Proofs from all 3 categories are mandatory

ID Proofs required for Companies

3 Documents from the individual's section of collecting person sent by the company

Category 1: Collecting Person Proofs

Category 2: Company's Proof (any one)

GST Registration Copy (3 pages) - or
Incorporation Certificate - or
Labour or Trade License

Category 3: Request Letter from Company

Provide a confirmation letter on the company's letterhead, showing responsibility for the rental order, with the seal/stamp, signature, and contact details of an authorized person. (Letter format will be provided)

Terms & Conditions for Documentation

Mandatory Documentation: The documentation process is mandatory for both Registered and Unregistered clients.
For New Unregistered Clients: We will conduct a House Verification or send the equipment with an assistant, based on your equipment requirements. This service is chargeable at a nominal fee.
Original ID Proofs: Clients must provide three original ID proofs in the name of the person collecting the equipment. The rental order will not be handed to any other individual.
ID Proofs of Different Individuals: We do not accept ID proofs from one individual (e.g., ‘Customer A’) submitted on behalf of another (e.g., ‘Customer B’). The individual collecting the product must submit their own documents.
Validity of Documents: All provided documents must be valid at the time of the rental.
Proof Requirement for Categories 2 & 3: One valid proof from each category is sufficient.
Unacceptable ID Types: Laminated ID cards, digital soft copies, and duplicate PVC printed cards will not be accepted.
Local Address Proof: Payment transaction receipts are not considered valid address proofs. Only the latest utility bills showing the correct address will be accepted.
Local Documentation for Hyderabad Residents: Even if you are a Hyderabad resident with an Aadhar card showing your local address, category 2 documentation is still mandatory.
Tourists and Visitors: For tourists or visitors, a local reference person with their ID proof and contact details will be required.
Unacceptable ID Proofs for Service Category: PAN Card and Voter ID are not accepted for our service category as valid documents.
Invalid or Non-compliant ID Proofs: We will not proceed with the rental if the provided ID proofs are invalid or do not meet our documentation requirements.
Process Based on Legal & Police Department Guidance: Our documentation process is structured based on past experience and advice from the Police Department and our Legal Team.

TIME SLOTS

Time Slots

Select a product category to know the time slots

Working Hours : 09am to 09pm

Slot 1 : Morning

Pickup Time:

Pickup any time between 9am-4pm on Day 1

Return Time:

To be Returned before 10am on Day 2

Slot 2 : Evening

Pickup Time:

Pickup any time between 4pm-9pm on Day 1

Return Time:

To be Returned before same time on Day 2 (within 24hrs)

In-Season Working Hours : 05am to 12am night

Slot 1 : Morning Visit

Pickup Time:

Pickup any time after 5am on Day 1

Return Time:

To be Returned before 5pm on Day 1

Slot 2 : Evening Visit

Pickup Time:

Pickup any time after 5pm on Day 1

Return Time:

To be Returned before 12am mid-night on Day 1 (Start of Day 2)

Slot 3 : Full-Day Visit (1.5)

Pickup Time:

Pickup any time after 5am on Day 1

Return Time:

To be Returned before 12am mid-night on Day 1 (Start of Day 2)

Note: For Slot-3 (Full Day Visit), an extra half visit charge applies, totaling 1.5 times the single visit amount.
For instance, if a product costs 1000/- for a single visit, Slot-3 will be 1000 + 500 = 1500/-.

FREQUENTLY ASKED QUESTIONS

FAQs

The reason we require 3 documents because

1. Two of them are for Address proofs for local and permanent residence. It is because most of the people in Hyderabad are non-local residents and live here for studies & job purpose. So we take their Local & permanent address proofs.

2. Also the 3rd proof is for our security. It is because when we are providing a camera or equipment which is expensive, we take something as security from you.

FAQs

DSLR FOR RENT HYDERABAD

HOW TO RENT

RENTAL PROCESS

Step 1: Enquiry

Step 2: Reservation

Step 3: KYC Verification & Profile Registration

Step 4: Pickup

Step 5: Return

DOCUMENTATION

Customers are required to submit three original ID proofs (one from each category) here as a security deposit

Category 1: Identity Proof

Category 2: Local Address Proof (Hyderabad Residence)

For Own House Residents (Below any one having proper address)

For Tenants

Category 3: Security Proof

Terms & Conditions for Documentation

Mandatory Documentation: The documentation process is mandatory for both Registered and Unregistered clients.

For New Unregistered Clients: We will conduct a House Verification or send the equipment with an assistant, based on your equipment requirements. This service is chargeable at a nominal fee.

Original ID Proofs: Clients must provide three original ID proofs in the name of the person collecting the equipment. The rental order will not be handed to any other individual.

ID Proofs of Different Individuals: We do not accept ID proofs from one individual (e.g., ‘Customer A’) submitted on behalf of another (e.g., ‘Customer B’). The individual collecting the product must submit their own documents.

Validity of Documents: All provided documents must be valid at the time of the rental.

Proof Requirement for Categories 2 & 3: One valid proof from each category is sufficient.

Unacceptable ID Types: Laminated ID cards, digital soft copies, and duplicate PVC printed cards will not be accepted.

Local Address Proof: Payment transaction receipts are not considered valid address proofs. Only the latest utility bills showing the correct address will be accepted.

Local Documentation for Hyderabad Residents: Even if you are a Hyderabad resident with an Aadhar card showing your local address, category 2 documentation is still mandatory.

Tourists and Visitors: For tourists or visitors, a local reference person with their ID proof and contact details will be required.

Unacceptable ID Proofs for Service Category: PAN Card and Voter ID are not accepted for our service category as valid documents.

Invalid or Non-compliant ID Proofs: We will not proceed with the rental if the provided ID proofs are invalid or do not meet our documentation requirements.

Process Based on Legal & Police Department Guidance: Our documentation process is structured based on past experience and advice from the Police Department and our Legal Team.

TIME SLOTS

Working Hours : 09am to 09pm

Slot 1 : Morning

Pickup Time:

Return Time:

Slot 2 : Evening

Pickup Time:

Return Time:

FREQUENTLY ASKED QUESTIONS

How can I hire any camera or equipment? What is the procedure?

What are the terms and conditions?

What are the documents accepted?

Why 3 documents are required?

Do we need to submit the documents there?

How is the rental time period calculated?

Why full frame cameras have two different rental timings calculations?

Do you have delivery and pickup facility?

Can we collect or return the item via online delivery services?

How can I reserve (pre-book) any item?

Can you reserve any item for me without pre-booking?

Can you refund my advance amount If I cancel the pre-booking?

Can you re-schedule my booking to other date in future if I cancel my present pre-booking?

Can I get a refund If I return the product earlier to the return date & time?

Can I extend any product If I am not able to return on time?

What If I return the product late after the return time?

Is there any half day or hourly rental calculations?